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CleanSkin Co. – Welcome Flow & Lead Magnet

Turning new subscribers into engaged customers with education and design.

Overview

For CleanSkin Co., a Shopify skincare brand, I built a store from a template and customized it with Liquid to align with a clean, modern aesthetic. I added a pop-up offering a free 5-step skincare guide, designed to attract subscribers and build trust from the start.
To nurture those leads, I created a 3-email welcome flow:

  • Welcome Email + Free Guide (value-first introduction)
  • Educational Email (skincare tips + product context)
  • Soft Sell Email (gentle promotion without pressure)

These emails were among my most polished projects, focusing on clear copy, simple, elegant design, and user-centered storytelling.

Process

Screenshots

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Results & Learnings

Key takeaway: The combination of value-driven content and thoughtful design can turn a simple popup into a complete customer journey.